Secondway Support

Support Center

Mabilis na sagot para sa setup at troubleshooting, tapos direct contact form kung kailangan pa ng tulong.

Maghanap sa FAQ

Mga Madalas Itanong

What permissions does Secondway need?

Secondway uses Accessibility to detect risky screens and show protective prompts. It also uses Display over other apps (overlay) to show lock and warning screens. For reliability, disable battery optimization for Secondway.

I enabled Accessibility or Overlay but protection does not work. What should I check?

Make sure Accessibility Guard is ON for Secondway, Overlay permission is allowed, and the app is not force-stopped. On some devices, you may need to allow background activity and disable extra battery restrictions.

How do I update to the latest version?

Install and update Secondway from Google Play. Updates are delivered through the Play Store like any other app.

Can I use Secondway without Strict Mode?

Yes. Strict Mode is optional. If you are struggling with bypass, enable it for extra friction.

Which Android versions are supported?

Secondway works on all Android versions as long as Accessibility API and the local VPN service are available and active on the device.

I found a bug. What details should I include?

Include Android version, phone model, app version, exact steps, expected result, and what actually happened. Screenshots help us reproduce quickly.

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