Every Secondway purchase made on this website — monthly, yearly or lifetime — comes with a 30-day money-back guarantee. If Secondway isn't for you, tell us within 30 days of the charge and we refund it in full.
Real person, not a bot. Last updated 8 November 2026.
How to ask for a refund
Email contact@secondway.app from the address you bought with, or start a chat here and give us that address. No form to fill in and no reason required.
We refund to the original payment method within 2 business days of your message. Your bank or card issuer may take 5–10 business days to show it.
Protection on your devices turns off once the refund is issued, after any cool-down you set yourself has run out.
What the guarantee covers
The first charge of a monthly or yearly subscription, and a lifetime purchase, for 30 days from the day you were charged.
The free week itself costs nothing, so there is nothing to refund until the first charge — the 30 days start from that charge, not from the day you signed up.
Renewals after the first charge are not covered by the guarantee, but you can cancel at any time and keep access until the end of the period you've paid for.
Google Play purchases
A subscription bought in the Android app through Google Play is billed and refunded by Google under Google Play's refund rules. Contact us anyway — we'll help you get it sorted.
Your statutory rights
This guarantee is in addition to any cancellation or refund rights you have as a consumer under the laws of the country where you live. Nothing here limits them.